Privacy Policy

This Privacy Policy explains how PtahX Inc. (“Oriio,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Oriio, including our website, iOS app, and any related apps, features, services, or support channels that link to this Privacy Policy (collectively, the “Service”).

You can contact us at support@ptahx.ai.

Oriio is designed as a private productivity and planning assistant. We try to keep many calendar, reminder, and planning workflows on your device and, where applicable, in Apple services such as iCloud. However, Oriio is not a local-only product. Some features require information to leave your device, including account login, subscriptions, AI features, file uploads, feedback, diagnostics, analytics, push notifications, widgets, Live Activities, AlarmKit, transcription, image understanding, weather-aware planning, and other cloud-backed functionality.

We do not sell your personal information. We do not use your private planning content, calendar events, reminders, files, or AI conversations for advertising or cross-context behavioral advertising.

1. Scope and availability

This Privacy Policy applies to Oriio services that link to it. Oriio may be available only in certain countries, regions, storefronts, platforms, languages, or release channels. Some features may be in beta, limited release, or available only on certain devices or operating system versions.

Oriio is not offered in mainland China. You should not use Oriio from any country or region where the Service is not made available by us or where use of the Service would be prohibited by applicable law.

2. Information we process

Depending on how you use Oriio, we may process the following categories of information.

2.1 Account and identity information

This may include your account identifier, Sign in with Apple information, email address if provided by Apple or by you, display name if provided, subscription status, app settings, device registration information, authentication tokens, and related account metadata.

2.2 Calendar and reminder information

If you grant permissions, Oriio may process Apple Calendar and Apple Reminders information, such as event or reminder identifiers, titles, dates, times, due dates, recurrence, alarms, completion status, list or calendar names, priorities, notes, locations, and related planning context.

When you use AI features, Oriio may process prompts, messages, conversation history, selected planning context, AI responses, tool calls, tool results, uploaded files, audio, transcriptions, images, location or weather context, device or account metadata, and related technical information needed to provide, secure, debug, or improve the feature.

Oriio may also process and retain limited AI-related records, service logs, diagnostic information, and related metadata as reasonably necessary to provide AI features, troubleshoot issues, prevent abuse, maintain security, and improve reliability. We may aggregate or de-identify information where appropriate.

2.4 Files, attachments, audio, images, and feedback

If you upload files, submit feedback, attach screenshots, use audio or transcription features, use image understanding features, or contact support, Oriio may process the content you provide and related metadata, such as filename, file type, file size, upload status, message content, support context, screenshots, attachments, app version, device information, and other information you choose to provide.

2.5 Device, usage, diagnostics, and security information

We may process device and technical information such as app version, device type, operating system, locale, time zone, device identifiers, push notification tokens, Live Activity tokens, crash reports, performance data, feature usage, server logs, security events, abuse-prevention metadata, and related technical identifiers.

If you grant location permission or use weather-aware planning features, Oriio may process location or weather-related information to provide local weather context, planning context, or time-sensitive features. Location and weather-related information may be processed by Apple services, Oriio, and, when relevant to a feature you choose, AI service providers.

2.7 Purchase and subscription information

If you purchase a subscription or other paid feature through Apple’s App Store services, Oriio may process purchase and subscription information, such as product identifiers, transaction information, subscription status, entitlement status, renewal status, and related account information. Apple processes payments under its own terms and privacy practices.

3. Calendar and Reminders

Oriio may request access to Apple Calendar and Apple Reminders so that the app can display, organize, search, create, edit, complete, delete, or reschedule calendar events and reminders at your direction or through app-authorized workflows.

Calendar and reminder data may remain on your device or in Apple services, but relevant portions may be sent to Oriio servers, OpenAI, or other AI providers when needed to provide features you choose, such as AI planning, schedule summaries, task organization, transcription-based planning, image or file understanding, weather-aware planning, widgets, Live Activities, AlarmKit, or AI-assisted changes.

Oriio does not use calendar or reminder data for advertising. You can revoke Calendar or Reminders permissions through your device settings. If you revoke permissions, some features may stop working or may have limited functionality.

Deleting your Oriio account may not delete information stored locally on your device, in iCloud, in Apple Calendar, in Apple Reminders, or in other Apple services. You may need to manage those records through your device, Apple account, iCloud, Apple Calendar, Apple Reminders, or Apple settings.

4. AI features and AI providers

Oriio uses OpenAI and other AI providers to provide AI features. When you use AI features, Oriio may send your prompt and relevant context to Oriio servers and AI providers to process your request.

Relevant context may include selected calendar events, reminders, conversation history, files, audio, transcriptions, images, location or weather context, device or account metadata, tool calls, tool results, and other information needed to provide, secure, debug, or improve the feature.

We do not allow OpenAI or other AI providers to use Oriio API inputs or outputs to train their foundation models.

AI outputs may be inaccurate, incomplete, outdated, or unsuitable for your circumstances. You should review AI outputs and any AI-assisted changes before relying on them, especially for important events, reminders, deadlines, travel, health-related plans, work obligations, or other time-sensitive matters.

5. Files, attachments, audio, images, and support

If you use file upload, image understanding, audio transcription, feedback, or support features, Oriio may process the content you provide and related metadata to provide the requested feature, respond to support requests, troubleshoot issues, maintain security, prevent abuse, and improve service reliability.

Please do not upload or submit files, audio, images, screenshots, or support messages that you are not authorized to share or that you do not want processed by Oriio or our service providers.

6. Notifications, widgets, Live Activities, AlarmKit, and device surfaces

Oriio may use local notifications, push notifications, widgets, Live Activities, AlarmKit, Siri, Shortcuts, or other Apple platform features to provide planning, reminder, alarm, AI, or time-sensitive functionality.

Depending on your settings and the feature you use, notifications, widgets, Live Activities, alarms, and other device surfaces may display calendar titles, reminder titles, task information, AI-related information, or other planning content on your device, including on the lock screen or shared device surfaces. You should review your device settings and Oriio settings to control what information is shown.

Push notification tokens, Live Activity tokens, delivery metadata, and related technical information may be processed by Oriio and Apple to deliver these features.

7. Analytics, diagnostics, crash reporting, and performance monitoring

Oriio may use analytics, diagnostics, crash reporting, remote configuration, and performance monitoring tools to understand app usage, improve reliability, identify bugs, prevent abuse, maintain security, and operate the Service.

These tools may process device information, app version, operating system, usage events, performance metrics, crash logs, technical identifiers, and related diagnostic information. We do not use these tools to sell personal information or for cross-context behavioral advertising.

8. Cloud infrastructure and service providers

Oriio uses cloud infrastructure, hosting, database, storage, security, monitoring, AI, analytics, diagnostics, customer support, and payment-related service providers to operate the Service. These providers process information on our behalf or as necessary to provide the features you choose.

We may update or change service providers from time to time. We do not disclose detailed infrastructure, database, routing, or security implementation information in this Privacy Policy.

9. How we use information

We may use information to:

provide, operate, maintain, secure, and improve Oriio;
create and manage accounts, authentication, subscriptions, entitlements, and devices;
display, organize, search, create, edit, complete, delete, or reschedule calendar events, reminders, tasks, alarms, or planning items;
provide AI features, including planning, summaries, schedule assistance, transcription, image understanding, file understanding, tool interactions, and AI-assisted workflows;
provide notifications, widgets, Live Activities, AlarmKit, Siri, Shortcuts, and related Apple platform features;
process feedback, support requests, screenshots, attachments, and troubleshooting information;
analyze usage, diagnose issues, monitor performance, prevent abuse, and maintain security;
enforce our terms, protect rights and safety, comply with law, and respond to legal requests;
develop new features and improve reliability, quality, and user experience; and
aggregate or de-identify information where appropriate.

We may share information with the following categories of recipients.

10.1 Service providers

We share information with service providers that help us operate Oriio, including cloud hosting, storage, database, security, monitoring, analytics, diagnostics, crash reporting, customer support, and payment-related providers.

10.2 AI providers

We share prompts, selected context, files, audio, images, tool calls, tool results, AI outputs, and related metadata with OpenAI and other AI providers as needed to provide AI features. We do not allow OpenAI or other AI providers to use Oriio API inputs or outputs to train their foundation models.

10.3 Apple services

When you use Apple platform features, information may be processed by Apple services such as Sign in with Apple, Apple Calendar, Apple Reminders, App Store subscriptions, iCloud, WeatherKit, APNs, Siri, Shortcuts, widgets, Live Activities, AlarmKit, or related Apple services.

10.4 Legal, safety, and business transfers

We may disclose information if we believe it is reasonably necessary to comply with law, legal process, or governmental requests; enforce our terms; protect the rights, property, privacy, or safety of Oriio, users, or others; detect or prevent fraud, abuse, or security incidents; or in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.

11. No sale or advertising use of private planning content

We do not sell your personal information. We do not use your private planning content, calendar events, reminders, files, or AI conversations for advertising or cross-context behavioral advertising.

We may use aggregated, de-identified, diagnostic, or usage information to improve Oriio, monitor reliability, understand feature performance, and operate the Service.

12. Data retention

We retain personal information for as long as reasonably necessary to provide Oriio, maintain account and subscription records, operate AI and cloud-backed features, comply with legal obligations, resolve disputes, prevent abuse, maintain security, troubleshoot issues, and improve reliability.

Some information is retained while your account is active or until you delete it. Some information, such as diagnostics, security logs, support records, deletion records, transaction records, backups, and abuse-prevention records, may be retained for a limited period after account deletion where necessary for legitimate business, legal, security, accounting, dispute-resolution, or operational reasons.

Where information is stored locally on your device, in iCloud, in Apple Calendar, in Apple Reminders, or with Apple’s App Store services, you may need to manage or delete that information through your device, iCloud, Apple account, Apple Calendar, Apple Reminders, App Store settings, or other Apple settings.

13. Account deletion

If you create an Oriio account, you may delete your account through the app or by contacting us at support@ptahx.ai.

After verifying the request where necessary, we will delete or de-identify server-side personal information associated with your account, except where retention is required or permitted for legal, security, fraud-prevention, dispute-resolution, accounting, backup, or legitimate operational purposes.

Deleting your Oriio account may not cancel an active App Store subscription. You may need to manage or cancel your subscription through your Apple account or App Store settings.

Deleting your Oriio account may not delete information stored locally on your device, in iCloud, in Apple Calendar, in Apple Reminders, in widgets or device surfaces, or with Apple’s App Store services. You may need to manage those records separately.

14. Your choices and rights

Depending on where you live and how you use Oriio, you may have rights to access, correct, delete, export, restrict, object to, or withdraw consent for certain processing of your personal information. You may also have the right to lodge a complaint with a privacy authority.

You can exercise available controls by:

using in-app settings;
deleting your Oriio account through the app;
revoking Calendar, Reminders, Location, Notifications, Microphone, Speech, or other permissions through your device settings;
managing App Store subscriptions through Apple;
deleting local, iCloud, Apple Calendar, or Apple Reminders data through Apple or device settings;
contacting us at support@ptahx.ai.

We may need to verify your request before responding. We may decline or limit requests where permitted by law, including where we need to retain information for security, legal, accounting, fraud-prevention, dispute-resolution, or operational reasons.

15. Sensitive information

Your calendar events, reminders, prompts, files, audio, images, feedback, and planning context may contain sensitive information depending on what you choose to store or submit. Oriio is not designed to collect regulated health, financial, biometric, government identification, or children’s information as a dedicated feature.

Please do not submit sensitive information unless it is necessary for the feature you choose and you are comfortable with Oriio, OpenAI, other AI providers, Apple services, and our service providers processing it as described in this Privacy Policy.

16. Children and age requirement

Oriio is not intended for children. You must be at least 16 years old to use Oriio, or older if the law where you live requires a higher age.

If we learn that we have collected personal information from a child under the applicable age without required consent, we will take appropriate steps to delete it.

17. International processing

Oriio is operated by PtahX Inc. We and our service providers may process information in the United States and other countries or regions where we or our service providers operate. These countries or regions may have privacy laws that differ from the laws where you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

18. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is completely secure. You are responsible for keeping your device, Apple account, Oriio account, and authentication credentials secure.

19. Automated decision-making

Oriio provides productivity and AI-assisted planning features. We do not use personal information to make decisions that produce legal or similarly significant effects about you without human involvement. You should not rely on Oriio as your sole source for high-impact decisions.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by applicable law, which may include updating the date above, providing in-app notice, or using another reasonable method.

Your continued use of Oriio after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy, to the extent permitted by law.

21. Contact us

If you have questions or requests about this Privacy Policy or Oriio’s privacy practices, contact us at:

PtahX Inc.
support@ptahx.ai